Refund Policy

Farving Ltd · Last updated 23 August 2026

There is one guarantee. It is worded the same way here, on the sales page, on the terms page, inside the protocol and in the emails — because a guarantee that changes wording between the page that sold it and the page that honours it is not a guarantee.

Read this before the detail below: Gumroad is the merchant of record for everything sold here. It took your payment and it is the rail the refund travels back down. The guarantee is ours, the decision is ours, and you never have to argue it with anyone but us — but the money itself moves through Gumroad, which is why one or two of the mechanics below name them.

The 30-day measurement guarantee

Measure five numbers before you start. Measure the same five on day thirty. If not one of them improved, send me both sets — full refund plus $50 on top, inside 48 hours.

Two conditions: you measured, and you gave it thirty days. There is never a third.

The five numbers

These are the numbers the guarantee runs on. Five, recorded on day 0, day 15 and day 30. The tracking sheet that comes with the protocol has the columns already ruled.

Waist at navelstanding, relaxed exhale, tape at the navel, morning before eating, same time every measurement.
Morning bloat, 1–101 = nothing, 10 = visibly distended. Rated within 30 minutes of waking.
Afternoon energy, 1–101 = barely functioning, 10 = locked in. Rated across the 2–4pm window.
Post-meal bloat, 1–10rated within 60 minutes of your largest meal.
Weightsame scale, same time, morning after the bathroom.

If not one of the five moved in the right direction across thirty days, the guarantee applies. One of five is enough to fall outside it — but if only one moved and you think the protocol did nothing for you, write anyway and say so. The policy is a floor, not a ceiling.

How to claim

  1. Email support@farving.co. There is no deadline printed here on purpose — if you measured and you gave it thirty days, the guarantee stands, and nobody is going to lose it to a calendar. Sooner is easier on both of us, because after about six months the card network will no longer let a refund return to the original card and it has to go out another way.
  2. Paste in your day-zero numbers and your day-thirty numbers. A photo of the tracking sheet, a screenshot, or five lines typed into the email — any of them is fine. If you sent your baseline back to us in the first week, say so and we will find it; that reply is the only copy we hold, so keep your own either way.
  3. That is the whole process. There is no form, no phone call, no offer of a discount instead, and no sequence of emails designed to keep your money.

How fast

The refund and the $50 are processed inside 48 hours of your email. The refund is issued through Gumroad and returns to the card you paid with; how long your bank then takes to show it is between you and your bank, usually five to ten days. The $50 is sent separately, by us, because it is not a refund of anything — it is compensation for thirty days you spent on something that did not work for you.

Accountant / lawyer — re-answer for the merchant of record The $50 goodwill payment is still not a refund of consideration, and now it cannot be paid down the same rail as the refund at all: the refund is Gumroad's to issue and the $50 is Farving Ltd's to pay. Confirm how it should be recorded, what payment method is acceptable for it, its VAT treatment, and whether paying it separately from the refund creates any characterisation problem. Confirm too what Gumroad's refund window actually is and whether it can be overridden, because a guarantee that promises a refund at day thirty against a platform that stops allowing them at some earlier date is a promise this business cannot keep on its own.

You keep everything

A refund does not revoke your files. You keep the protocol, the shopping list, the tracking sheet, and anything else on your order. Asking for the material back would only tell you that we did not expect it to work.

If you have to stop for a medical reason

A doctor tells you to stop, you have an adverse reaction, or you find a condition that makes the protocol inappropriate — email and it is done. Full refund, no measurements required, no thirty days. Health first, and this is not a condition being waived so much as a different situation entirely.

The 7-Day Gut Reset has its own

Simpler, because it is seven days and seven dollars:

If nothing moves in seven days, email me, I send the $7 back, and you keep the guide. One condition, and it is the one the guide asks of you anyway — write the five numbers down before you start.

The statutory right of withdrawal

This section is a statement of the legal position, not a condition of the guarantee above.

Consumers in the EU and the UK normally have fourteen days to withdraw from a distance purchase without a reason. For digital content delivered immediately, that right ends once delivery begins, provided you asked for immediate delivery and acknowledged that it costs you the withdrawal right. That acknowledgement is taken at the Gumroad checkout, which is where the purchase is completed. So on a completed purchase here, the fourteen-day right has been used up at the moment of download.

Lawyer — see the matching block on the Terms page This paragraph used to describe a checkbox on a page we wrote and logged ourselves. It now describes whatever Gumroad's checkout presents and retains. Confirm what that is before this sentence is relied on in a dispute.

What replaces it is the guarantee above, which runs for thirty days rather than fourteen and pays $50 more than the statutory right would. The guarantee asks you to measure; the statutory right did not. That is the trade, stated plainly so you can decide before you tick the box rather than after.

Lawyer Confirm this description of the interaction between Article 16(m) of Directive 2011/83/EU (as implemented in Cyprus), the UK Consumer Contracts Regulations, and a voluntary contractual guarantee is accurate and cannot be read as an attempt to exclude a non-excludable right. Also advise on publishing a guarantee with no stated claim deadline — it is deliberate (the spec allows exactly two conditions and no third), but confirm it creates no open-ended liability that has to be provided for.

Chargebacks

If you are considering one, email first. A refund takes a couple of days and costs you nothing; a chargeback takes months, and there is nothing it can get you that the guarantee does not already give you faster.

Contact

support@farving.co — refunds, downloads, and anything else. A person reads it.